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Return Policy

Returns & Store Credit Policy

Your complete satisfaction is very important to us. Most items may be returned for a refund or store credit within 60 days from receipt of merchandise. You may return most items in their original packaging, unopened and unused for a refund or store credit.

To ensure a timely refund to your account, please return the item immediately upon deciding that you do not want the product. We regret that we do not refund original shipping costs with the return. There will be a 15% restocking fee on all opened or used fragrance items. Unfortunately for health and safety reasons, there are NO returns or exchanges on any OPENED or USED skincare, makeup, or haircare items. So please evaluate these items carefully before purchasing.

An RMA Number is required for ALL returns. Please email us at BEFORE you return your order so we can give you an RMA number. DO NOT send your returns to the address above, we will give you instructions for your return.

Product names, logos, brands, and other trademarks featured or referred to within the website are the property of their respective trademark holders. These trademark holders are not affiliated with Perfume Emporium, or our website.